RIBA Business Benchmarking
The annual RIBA Business Benchmarking survey provides vital business knowledge to RIBA Member Chartered Practices. It allows these practices to compare themselves to others across a broad spectrum of criteria to identify areas of strength, weakness and opportunity.
The Fees Bureau re-designed and brought the old survey up to date. We developed the questionnaire and associated guidance notes. The questionnaire is now completed on-line, so we included pop-up guidance and messages which flagged any answers that needed checking - eliminating the need to clean any of the survey data.
We designed and created a report which showed the results of the survey in a more visual way with many more charts and diagrams than before.
Working alongside data specialists Signal Noise, The Fees Bureau introduced an interactive tool "The Benchmarker", allowing Chartered Practices to dynamically interrogate the data.
While the printed report is our analysis of the data, using the Benchmarker puts users in control of the way they want to analyse the data - applying filters means they can compare their performance data with practices of a similar size, or region, or turnover - or any combination of these variables.
The new survey started in 2015 and is being repeated annually.